01 — Operator

The work behind the numbers

Business leaders and executives recognize me for my performance. I'm the person the business leans on when the details have to be right.

I support the highest-performing talent in professional skincare at the highest level: order operations, account openings, credit and revenue workflows, and the day-to-day business translation that keeps a book of business moving.

I spent two years as a contractor supporting the company's top key account directors — leaders managing over $10M in annual business, the top of the field. Today I run support across the West team's eight territories, and that range is the point: I'm interdepartmental by nature, the connective link that makes the pieces fit and the person teammates come to when something has to get solved.

The through-line is simple. I make complex things run quietly and reliably, so the people out front can do their best work.

8
Territories supported across the West team
$10M+
Annual business behind the key accounts I've supported
Cross-functional
The connective link between departments

Know the system deeply — then get more out of it than it was supposed to give.

What I do
Operations

Order & fulfillment

Order tracking, account openings, and the back-end flow that keeps deals moving.

Revenue

Credit & billing

Credit-card follow-through and revenue workflows — the money details that can't slip.

Translation

Business translation

Turning field needs into action across departments — the connective tissue between teams.

Enablement

Rep enablement

Freeing top sales talent to sell by absorbing the operational load behind them.

The arc
~2 years · Contractor

Supporting the top of the field

The sole support for the company's key account directors — leaders managing over $10M in annual business, the best in the field.

Dec 2025 · Permanent

Brought on full-time

Converted from contractor to a permanent role after two years of proven results.

Now · West team

Eight territories

Running support across the West team's eight territories — interdepartmental by nature, the person teammates come to when it has to be right.